Terms of Service — The Business Automation Playbook™
Legal

Terms of Service

Last updated: January 07, 2026  ·  Effective date: January 07, 2026  ·  Jurisdiction: United States

Plain-English Summary: By using our website, downloading our free guide, purchasing our products, or booking a call, you agree to these terms. Our digital products are non-refundable after download. Our done-for-you service terms are agreed separately in a service agreement. We are not responsible for the results you achieve using our systems. The full details are below.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Owini Web ("we," "us," or "our"), the operator of The Business Automation Playbook™.

By accessing our website, downloading our free guide, purchasing any of our digital products, or booking a discovery call, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to update these Terms at any time. Continued use of our services after any changes constitutes acceptance of the updated Terms.

2. Description of Services

The Business Automation Playbook™ provides the following services:

Digital Products

We sell The Business Automation Playbook™ — a bundle of eight digital guides providing step-by-step instructions for building business automation systems using third-party tools including GoHighLevel, Zapier, n8n, and Apollo.io. Digital products are delivered electronically upon purchase confirmation.

Free Lead Magnet

We offer a free downloadable guide ("8 Ways Your Business Is Losing Money Right Now") in exchange for your email address. By requesting this guide, you consent to receiving follow-up email communications from us as described in our Privacy Policy.

Done-For-You Implementation Service

We offer a done-for-you automation implementation service for businesses that prefer to have their systems built by our team. This service is initiated via a free discovery call and governed by a separate written service agreement. These Terms apply to the booking and discovery call process. Actual service delivery is governed by the service agreement signed by both parties.

Email Marketing Communications

By opting in through any of our forms, you consent to receive marketing emails from us. You may unsubscribe at any time using the link in any email we send.

3. Purchases and Payment

Pricing

The current price of The Business Automation Playbook™ bundle is $97 USD, charged as a one-time payment with no recurring subscription. Prices are subject to change without notice, but any price change will not affect purchases already completed.

Payment Processing

All payments are processed by a third-party payment processor (currently Flutterwave). We do not store your full payment card details on our servers. By completing a purchase, you agree to the payment processor's terms of service. All transactions are conducted in US dollars unless otherwise stated at the point of purchase.

Order Confirmation

Upon successful payment, you will receive an order confirmation email containing your purchase details and instructions for accessing your digital products. If you do not receive a confirmation email within 30 minutes of purchase, please check your spam folder and then contact us at [email protected].

4. Digital Products — Delivery and Access

Digital products are delivered electronically via email following payment confirmation. You will receive a link to download or access your purchased materials. It is your responsibility to ensure that your email address is entered correctly at the point of purchase.

We grant you a non-exclusive, non-transferable, personal licence to use the purchased digital products for your own business purposes. This licence does not permit you to:

  • Resell, redistribute, or share the guides with third parties
  • Reproduce, copy, or publish the guide content in whole or substantial part
  • Use the materials to create competing products or services
  • Remove or obscure any copyright notices or branding within the materials

5. Refund Policy

No Refunds on Digital Products. Due to the immediate nature of digital product delivery, all sales of The Business Automation Playbook™ and any individual guides are final and non-refundable once the product has been delivered or accessed.

If you experience a technical issue that prevents you from accessing your purchase, please contact us at [email protected] within 7 days of purchase and we will work to resolve the issue promptly.

If you believe you were charged in error or that a transaction was unauthorised, please contact us immediately. We will investigate and, where appropriate, issue a refund at our discretion.

Done-For-You Service

Refund terms for the done-for-you implementation service are set out in the separate service agreement signed at the commencement of that engagement. Discovery calls are free and carry no financial commitment.

6. Discovery Call Terms

Our free discovery call is a 30-minute consultation with no obligation to purchase any service. By booking a discovery call, you agree to the following:

  • You will provide accurate information about your business during the call
  • The call is for evaluation purposes and does not constitute the commencement of any service engagement
  • We may follow up after the call with a proposal or additional information
  • No service work will begin until a separate written service agreement has been signed by both parties
  • You may cancel or reschedule your call using the link in your booking confirmation email

Repeated no-shows without prior notice may result in us declining to offer further booking opportunities.

7. No Results Guarantee

Our products and services provide educational content and implementation frameworks. Results from implementing the systems described in our guides will vary based on your specific business, industry, market conditions, level of implementation, and many other factors outside our control.

Any revenue figures, case study results, or performance metrics referenced in our marketing materials or guides represent outcomes achieved by specific businesses under specific conditions and should not be interpreted as typical, average, or guaranteed results for all users.

We make no warranty or representation that use of our products will result in any particular outcome, revenue increase, or business improvement. You are responsible for your own business decisions and their results.

8. Third-Party Tools and Platforms

Our guides provide instructions for building systems using third-party tools including GoHighLevel, Zapier, n8n, Apollo.io, and others. We are not affiliated with, endorsed by, or in partnership with any of these platforms unless explicitly stated.

You are responsible for obtaining your own subscriptions to any third-party tools required to implement the systems described in our guides. Third-party tool pricing, availability, features, and terms of service are outside our control and subject to change without notice.

We are not responsible for any costs incurred through the use of third-party tools, any changes to third-party platforms that affect the implementation steps described in our guides, or any data loss, service interruptions, or other issues arising from your use of third-party platforms.

9. Intellectual Property

All content on our website and within our digital products — including text, graphics, logos, images, guide content, frameworks, and templates — is owned by or licensed to Owini Web and is protected by United States and international intellectual property laws.

The name "The Business Automation Playbook™" and associated branding are proprietary to us. Unauthorised use is prohibited.

Your purchase of a digital product grants you a personal licence to use the materials as described in Section 4. It does not transfer any ownership rights in the intellectual property.

10. Email Marketing and Communications

By submitting your email address through any of our opt-in forms, you consent to receive marketing emails from us, including educational content, product announcements, and promotional offers related to The Business Automation Playbook™ and our services.

We comply with the CAN-SPAM Act. Every marketing email we send includes:

  • A clear identification of us as the sender
  • An accurate subject line
  • Our physical mailing address
  • A functional unsubscribe mechanism

You may unsubscribe from marketing communications at any time. We will honour unsubscribe requests within 10 business days. Unsubscribing from marketing emails does not affect transactional communications related to active purchases or service engagements.

11. Facebook Advertising

We run paid advertising campaigns on Facebook and Instagram. Our advertisements are subject to Meta's advertising policies and terms. By interacting with our advertisements, you may be subject to Meta's own terms of service and data policies, which are separate from and in addition to these Terms.

We do not make any guarantees about the content, availability, or performance of our advertising campaigns. We reserve the right to modify, suspend, or discontinue our advertising at any time without notice.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Owini Web and its owners, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your use of our products or services shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

13. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the information contained in our guides will be accurate, complete, or current at all times.

14. Indemnification

You agree to defend, indemnify, and hold harmless Owini Web and its owners, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of our products or services, your violation of these Terms, or your violation of any third-party rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state of New York, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of our services shall first be addressed through good-faith negotiation. If a resolution cannot be reached within 30 days, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in New York.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against us.

16. Prohibited Uses

You agree not to use our website, products, or services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Transmit spam, unsolicited communications, or malware
  • Attempt to gain unauthorised access to our systems
  • Resell, redistribute, or commercialise our digital products without written permission
  • Misrepresent your identity or business during the discovery call process
  • Use our products or services for any unlawful, harmful, or abusive purpose

17. Termination

We reserve the right to terminate or suspend your access to our products and services at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or to us, or is otherwise objectionable.

Upon termination, your licence to use our digital products is revoked. Sections of these Terms that by their nature should survive termination — including intellectual property, limitation of liability, and dispute resolution — will continue to apply.

18. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreement signed for done-for-you services, constitute the entire agreement between you and us regarding your use of our website, products, and services, and supersede all prior or contemporaneous understandings.

19. Contact Us

If you have any questions about these Terms of Service, please contact us: